FAQ

How do I contact Gator State Storage?

If you wish to contact us, you can either fill out the contact form on our website, call (772) 882-9536 or email fortpierce@statestoragegroup.com. Our team is happy answer any and all questions you might have.

How do I login to pay my bill if I don’t have an email on file?

Use the first initial + last name (all lowercase) for your username. I.E: John Smith would be jsmith

What are access hours?

Our access hours at Gator State Storage in Fort Pierce are 7 am to 10 pm for all tenants. Under certain circumstances, IE operating a business or outdoor parking we offer 24 hour access, but this is based on an individual basis.

Do I need to bring my own lock?

Yes you are required to supply your own lock. We recommend using circular disc combination locks so you never forget a key, also you are the only individual who then has a key and access. Safe and secure!

Do you offer prepay discounts?

Yes, if you pay six months in advance you receive a 5% discount and if you pay a year in advance you receive a 10% discount

Is your facility gated or do you have security?

Gator State Storage in Fort Pierce is fenced and gated with electronic pin code gates that are unique to each tenant. We have 24/7 recording video surveillance and LED lighting to light and monitor across the entire Fort Pierce site to ensure the safety and security of your belongings.

Do you offer military or senior discounts?

If you can present a valid military ID or senior citizen card we offer a 5% discount for either category.

Is there a contract or is it month to month?

All of our state storage locations operate on a month to month contract; however, if you pay 6 months or a year in advance we do offer discount and savings incentives.

Should I use climate controlled or non-climate controlled storage?

If you are storing valuables, furniture, clothing, fabric materials and items of similar materials we would recommend using climate controlled storage to prevent any humidity issues. Tools, vehicles, outdoors items can easily be stored in roll up non climate controlled self storage

Are my goods insured while at Gator State Storage?

Just like your personal belonging that you have in a rented apartment, your property is not automatically insured, therefore, the answer is: No. 

You must insure your property as you would insure your property in the apartment. We may offer renter's insurance but you don't have to purchase insurance from us. Similar as when renting an apartment, if the apartment building burns down, the owner has insurance to replace the building BUT the owner's insurance does not cover your property. Renter's insurance for the property you store with us can easily be added to your homeowner's insurance policy for little cost. We strongly recommend that you insure your property stored with us.

It is mandatory that you insure your property if the value of the property stored exceeds $5,000 in value.

How big of a storage unit do I need?

There is no general rule for the size of storage you will need, but here is a general guideline to help you understand sizing needs:
  • 5x5 - the contents of a large walk-in closet 
  • 5x10 - one bedroom
  • 10x10 - one to two bedroom apartment or small office space
  • 10x15 - 2-3 room apartment
  • 10x20 - 3 bedroom home

What type of items are not allowed in my storage unit?

Great question and often overlooked, but if you use common sense and you are probably OK. Of course, explosives and anything flammable, odorous, noxious, corrosive, hazardous or polluting can't be stored. Nothing illegal, varmints, drugs/alcohol, etc. No food by any means! We do not want to attract any varmints or insects! If we see them inside a unit, we will cut your lock, remove and throw out. 
 
And this is important: don't store anything that can't be replaced like important papers and family heirlooms. THAT IS IMPORTANT. Your lease will specifically state that you won't store these types of items because we do not want to be responsible in any way for the loss of your cherished things. Your important and cherished things need to be stored where you live. There are specialty storage places where you can store these sort of items and they are very expensive and for that very reason. That is why we do not allow you to store items that can't be replaced. 

 We don't allow storing property in excess of $5,000 without notifying us and providing proof of insurance for the amount being stored.

Looking for more storage tips?

Check out our State Storage Group storage tips page here to get a better idea on how to maximize your storage efforts with ease!